TERMS OF SERVICE FOR RETREATS/EVENTS

Dear participant,

The LaLa Land Wellness, LLC  has been created for you to connect with yourself and nature through Yoga, movement, breath, and activities for personal growth. Our primary goal is to provide you with an opportunity to go deep into your experience, to explore and enjoy. It is our goal to offer these activities as freely as possible and with the greatest possible access to them.

We are Very glad with your participation in our retreat/event, yet It is your responsibility to fully understand the terms and conditions for the retreat/event,. Please read carefully what is and is not included in your retreat package and view all encompassing on the website. The Retreats are normally a very safe environment yet in rare circumstances , it might involve risks and uncertainties.  For example, we may face extreme weather, possible injury, and emotional challenges could surface. Thus, We ask that you read and sign this waiver of liability. By signing it, you will be indicating that you understand the risks and take responsibility for your physical and emotional well being. Our Whole team is going to be there for you pre, during & Post the event to support with all resources possible , so we encourage you to reach out for help if you need anything.

1.PAYMENT TERMS & CANCELLATIONS

All prices are per person and are set well in advance of the retreat start date. Prices include retreat costs only; they do not include travel costs to and from the retreat unless mentioned otherwise in the specific retreat page.

2.RETREAT PAYMENT & DEPOSIT

Payment can be made by Bank Transfer, credit card or any payment method listed on our website. If a non-refundable deposit is made, the remaining balance will be due by the dates mention in the retreat page.  Participants will receive a reminder email one week prior to the due date. If full payment is not received by this deadline, we reserve the right to cancel your reservation and fill your spot. We will make every effort to avoid this situation by contacting you prior to and on the day of the balance due date.

  1. STRICT CANCELLATION POLICY

If you wish to cancel your retreat you must notify The LaLa Land Team  (“The Host”) via email at [email protected]. There are no refunds on deposits. There are also no refunds paid after the payment deadline mentioned in main event Page. Exceptions to our cancellation policy cannot be made for ANY reason, including weather, terrorism, civil unrest, health changes, personal emergencies or otherwise. There is no refund for arriving late or leaving a trip early.

The Only exception is if  You bought “Cancel for any Reason Retreat Coverage Insurance “. In this Case, you would be refunded the full Retreat amount.
Valid only for those cancelling prior to retreat with 1 Week maximum for Local Retreats happening in Egypt & 2 Weeks maximum for international Retreats happening outside of Egypt.

  1. TRANSFER POLICY

Reservations cannot be transferred from one retreat to another unless approved by The LaLa Land in a written confirmation Email.

  1. RETREAT CANCELLATIONS

The Host reserves the right to make any changes deemed necessary; including but is not limited to, emergency situations, Force majeure, political unrest or natural disasters , we proactively evaluate situations based on on individual basis and identify those that are eligible for Refunds and/or change in dates . We then contact you to let you know if you need to change your reservations as a result.

During the Retreat, The Host reserves the right to make any changes deemed necessary; including but is not limited to, advertised excursions, arranged transportation, advertised meals, etc. In the rare case of a  Retreat cancellation due to personal/business reasons not related to force majeure reasons, The Host will offer a transfer to another retreat (if possible) or a full refund of your payment (minus Bank fees) . The Host is not responsible for any expenses or damages incurred as a result of retreat cancellation including preparation costs, airline tickets, travel documents or other expenses. The Host reserves the right to cancel any retreat prior to departure in the event that there are too few people booked, in which case you will be given a full refund of any and all payments made to The Host (Minus Bank fees) . You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses or damages (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes).

  1. TRAVEL/ Visa DOCUMENTS

For retreats/ Events, Participants are required to make sure of all necessary travel arrangements regarding their passports (Validity/renewal) as well as visa regulations/issuance if needed by checking with relevant travel agents/embassies in their home countries.

  1. ROOMMATE ASSIGNMENTS

Retreat rates are per person. Double or otherwise advertised shared rooms require shared occupancy for the specified room rate. If you book a shared room without specified roommate(s), we will do our very best to match you with your desired room type and price point. In the event we can’t find you a roommate for your first pick, we will present you with different rooming options. This means that if there is no roommate, you will have to pay for the full room cost for a single room rate, not shared rate.

  1. PERSONAL PROPERTY
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    Participant acknowledges and agrees that he/she is responsible for his/her equipment and all personal property during the Retreat and that The LaLa Land is not responsible in any way for such property whether it is lost, stolen or damaged.
  1. PERMISSION FOR MEDIA CAPTURE AND USE

Our Media Team always takes permission before taking pictures/videos of anyone participating in our events – & You have the right to not appear in our media material .
Media is defined as photography, video, written or verbal testimonial, or any other form of capturing likeness. For valuable consideration received, I grant to The Host the absolute and irrevocable right and unrestricted permission concerning any captured media that she/he has taken or may take of me or in which I may be included with others, to use, reuse, publish, and republish in whole or in part, individually or in connection with other material, in any and all publishing platforms now or hereafter known, including the Internet, and for any purpose whatsoever, specifically including illustration, promotion, art, editorial, advertising, and trade, without restriction as to alteration; and to use my name in connection with any use if she/he so chooses. I release and discharge The Host from any and all claims and demands that may arise out of or in connection with the use of the media, including without limitation any and all claims for libel or violation of any right of publicity or privacy. This authorization and release shall also inure to the benefit of the heirs, legal representatives, licensees, and assigns of Photographer, Videographer, Interviewer, Editor, as well as the person(s) for whom he/she captured the media. I am a legally competent adult and have the right to contract in my own name.

  1. ASSUMPTION OF RISK

I acknowledge that I have voluntarily enrolled to participate in this retreat. In consideration of The Host allowing me to participate, I agree to this release of claims, waiver of liability and assumption of risks. On behalf of myself, my heirs, executors, successors, administrators and any other person who may have an interest at common law or by operation of statute, I hereby waive any and all claims I or such parties may have now or in the future. I release from liability The Host and any teachers, employees, guides, agents or representatives (“the releasees”) for any personal injury, death, property damage or loss or any nature suffered by me as a result of participation in any activity on the retreat. I release from liability The Host for any cause whatsoever including those arising out of, or in any way connected to or occasioned by the negligence of the releasees.

  1. EXPRESS ASSUMPTION OF RISK

I am aware that there are significant risks involved in physical training, including but not limited to, the physical training inherent to all yoga exercise activities, and that my participation in any such physical training program carries with it the potential for injury, and/or property damage or death,  The risks include, but are not limited to, falls which can result in serious injury or death; injury or death due to negligence on the part of myself, my training partner, or other people around me; injury or death due to improper use or failure of equipment; strains and sprains; those risks caused by terrain, facilities, temperature, weather, condition of athletes, equipment, vehicular traffic, actions of other people including, but not limited to, participants, volunteers, spectators, coaches, and trainers and lack of hydration. These risks are not only inherent to physical training and athletics, but are also present for volunteers and spectators. I am aware that any of these above mentioned risks may result in serious injury or death to myself and or my partner(s). I willingly assume full responsibility for the risks that I am exposing myself to and accept full responsibility for any injury or death that may result from participating, volunteering or watching in any physical training, including this yoga program. I realize that liability may arise from negligence or carelessness by the persons or entities being released, from dangerous or defective equipment or property owned, maintained or controlled by them or because of their possible liability without fault. I acknowledge that I have no physical impairments, injuries, or illnesses that will endanger me or others.

I acknowledge that I am willingly participating in these activities and that I have assumed all risks as described above. In consideration for my being allowed to participate in the activities offered, I, the undersigned hereby release The Host, their principals, teachers, agents, employees, and volunteers from any and all liability, claims, demands, actions or rights of action, which are related to, arise out of, or are in any way connected with my participation in this activity, including those allegedly attributed to the negligent acts or omissions of the above mentioned parties. This agreement shall be binding upon me, my successors, representatives, heirs, executors, assigns, or transferees. If any portion of this agreement is held invalid, I agree that the remainder of the agreement shall remain in full legal force and effect.

  1. RELEASE AND WAIVER OF LIABILITY

I hereby agree that I, my assignees, heirs, distributees, guardians, and legal representatives will not make a claim against, sue or attach the property of The Host, their affiliates, teachers, employees, agents or volunteers or any of their affiliated organizations for injury or damage resulting from acts, howsoever caused, by any employee, agent, or contractor, or any of their affiliated organizations, as a result of my participation in The Host’s retreats. I hereby release The Host, and any of their agents or affiliated organizations from all actions, claims or demands that I, my assigns, heirs, distributees, guardians, and legal representatives now have or may hereafter have for injury, damage, or death resulting from my participation in The Host’s retreats.

I am medically, physically, emotionally and in all respects fit and able to participate in The Host’s retreats.

I agree I will be fully and financially responsible for my own physical condition and well-being during the retreat and will follow the safety precautions and instructions prescribed by The Host.

I acknowledge that The Host may make suggestions from time to time that are intended to help me and my well-being. However I take ultimate responsibility for my choices and realize that The Host is not licensed medical provider and that I must consult my doctor.

If I experience pain or discomfort during the retreat, I will modify The Host’s instruction to suit my individual needs. I will not hold The Host responsible for any pain or discomfort I experience during or after the retreat. I understand that the activities offered on this retreat are not a substitute for medical care. I understand that The Host is not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat physical or mental illness.

By agreeing to the terms outlined here and elsewhere on the The Host’s website I hereby release and discharge my rights and claims for damages or liabilities that may occur as a result of participation on a The Host’s retreat.

This Agreement shall be governed by and construed in accordance with the laws of UAE/Egypt without regard to its conflict of laws rules.

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